- Where is St. Felix Pantry located?
The pantry is located at 4020 Barbara Loop SE, Rio Rancho, NM 87124.
- What are the food pantry's operating hours?
The food pantry is open Thursday, Friday, and Saturday from 9:00 AM to 12:00 PM.
- What are the referral office hours?
Referral services are available Wednesday, Thursday, and Friday from 9:30 AM to 12:30 PM, and Saturday by appointment.
- How can I contact St. Felix Pantry?
You can call 505-891-8075 or email info@stfelixpantry.org.
- Is St. Felix Pantry a nonprofit?
Yes, it is a 501(c)(3) nonprofit organization incorporated in 1992.
- What are the pantry’s core values?
The core values are Respect for Human Dignity, Compassion, Transformation, Solidarity with People in Need, and Justice and Peace.
- Who is eligible for food assistance?
All residents of the State of New Mexico are eligible regardless of income or location.
- What documentation do I need to bring?
You must provide proof of New Mexico residency at every visit, such as a state ID or a current utility bill.
- How often can I receive food?
Each household is welcome to receive groceries once a week.
- Do I need to make an appointment or register ahead of time?
No, you do not need to call ahead or pre-register. First-time guests complete a short registration form upon arrival.
- Are there any income restrictions?
No, St. Felix Pantry has no income requirements for its guests.
- What kind of food will I receive?
The items vary weekly but generally include fresh produce, bread, canned goods, shelf-stable items, and often eggs, dairy, or meat when available.
- Do I have to pay for the food?
No, food is provided free of charge, though a small donation of roughly $3 is requested to help sustain operations.
- Can I pick up food for someone else?
Yes, you can pick up for another person (maximum of 2 boxes per week) if they have listed you as an authorized individual on their registration form.
- Does the pantry accommodate specific dietary needs?
No, food boxes are pre-packed, so specific dietary requests cannot be fulfilled at this time.
- What if I am unhoused or have no kitchen access?
The pantry provides smaller, specialized boxes for unhoused guests that do not require cooking or refrigeration.
- What other services are offered besides food?
St. Felix Pantry provides referral services for clothing, emergency financial assistance for past-due bills (Sandoval County only), and connections to other social resources.
- What donations do you accept?
We only accept donations of shelf-stable food items.
- Do you accept donations of clothing, furniture, and household items?
No
- Can I make a monetary donation?
Yes! Visit our website – www.stfelixpantry.org – to donate electronically or you are welcome to donations by mail to our address – 4020 Barbara Loop SE, Rio Rancho, NM 87124.
- Are my donations tax-deductible?
Yes, all donations are tax-deductible to the full extent of the law.
- What is the organization's tax ID (EIN)?
The tax-ID number is 85-0407376.
- How can I make a financial donation?
Donations can be made through their website or by mail to help purchase food and maintain distribution equipment like trucks and coolers.
- Can I donate food?
Yes, community food donations are vital. In FY2024 alone, over 746,000 pounds of food were donated.
- What kind of food should I donate?
Non-perishable items like canned goods and shelf-stable products are always needed, though they also accept fresh produce and bakery items from partners.
- How is my financial donation used?
Funds go toward purchasing food, maintaining delivery trucks, and covering warehouse costs for storage.
- Does St. Felix Pantry have corporate sponsors?
Yes, they partner with organizations like Intel, Sandia National Laboratory, and various local grocery stores like Albertsons, Smith’s, and Trader Joe’s.
- Are volunteers welcome?
Yes, volunteers are essential to operations; over 12,000 volunteer hours were served in FY2024.
- What are the volunteer shifts?
Food pantry shifts are generally Thursdays, Fridays, and Saturdays from 6:00 AM to 12:00 PM.
- What do volunteers do?
Roles include sorting and packaging produce, bagging groceries, greeting guests, and helping guests to their cars.
- Can I volunteer with a group?
Yes, they can accommodate groups of up to 10 volunteers with prior coordination.
- Who do I contact to volunteer?
You can contact the volunteer coordinator, Peggy Barr, at 505-891-8075 or pbarr@stfelixpantry.org.
- Are there any rules for volunteers?
Volunteers must work safely, follow supervisor instructions, and avoid using cell phones for non-emergencies during shifts.
- How can I organize or host a food drive for St. Felix?
Visit our website – www.stfelixpantry.org – for printable flyers and food drive ideas. You can also call our main number – 505-891-8075 – and speak with our team about getting started.
